No model training
Contractual and technical — no black box.
Trust Center Trust.
Trust.
In one place.
DPA on request · Falkenstein · No training on your data.
Everything IT, DPO and management need before deciding — no sales gate.
Certifications & hosting
Operational data on Hetzner Falkenstein (FSN1), Germany — single-tenant per customer. Hetzner: ISO 27001:2022 and BSI C5 Type 2.
ISO 42001 (AI management system) is in preparation — not promised unless explicitly agreed.
Contracts & privacy
Processing under Art. 28 GDPR — DPA without waiting. Data subject rights via datenschutz@heini.app.
Operations & compliance
Approval-first in code — no irreversible step without your OK. Audit-proof log for GoBD preparation.
Data & AI
Your data does not train an AI model. Customer data is not used to train foundation models.
AI components are labelled BETA. Every action waits for your approval — human-in-the-loop aligns with the EU AI Act.
Do I get a DPA immediately?
Yes — at /en/legal/dpa/, no sales call required.
Where is my data stored?
Hetzner Falkenstein, Germany — single-tenant per customer.
Is my data used for training?
No. Customer data is not used to train AI models.
How do I check operations?
At /en/status/ — phase 2: status.heini.app.
30 minutes for IT and DPO?
Architecture, DPA and approval queue live — no obligation.