Security · Enterprise tier

Control, not a black box.

HEINI operates by clear approvals, documented steps and traceable roles.

Approval workflow Exportable logs EU data residency Roles & rights
Approval workflow

Every case waits for a human with a role.

HEINI prepares, flags hints, queues the case for approval. Every planned action is checked against your rules before execution — only after the responsible role signs off does the case move forward.

Accounting

Incoming invoice with PO deviation — HEINI flags the line, accounting decides.

Sales

Quote +2.4% above master agreement — HEINI queues the case, sales decides.

Customs

Export shipment with embargo flag — HEINI prepares the pack, customs role approves.

Leadership

Price deviation outside the master agreement — HEINI shows origin and rationale, leadership decides.

Traceability

Audit-proof logging

Every assignment, every flag, every approval, every change — documented and exportable.

Assignment
Which case, which source, which documents.
Flag
What HEINI flagged and why — including the threshold.
Approval
Who approved or declined when, under which role.
Change
Which corrections were made after approval.
Export
Exportable for regulatory review and internal audit.
Data sovereignty

Your data stays yours.

Website communication runs under GDPR-aligned criteria. Your content is not silently used for open model training.

  • EU data residency (Germany)
  • GDPR-aligned
  • Data Processing Agreement (Art. 28 GDPR)
  • Documented deletion policy
  • Roles and access concept
  • Per-case data origin trace

Full materials (DPA, technical and organizational measures, roles and access concept) are provided in the enterprise context.

Roles and rights

Who sees what. Who approves what.

HEINI operates by roles. Not everyone sees everything. Not everyone approves everything.

Role Sees Approves
Back office Assigned cases, own folders. Routine approvals within the frame.
Sales Quotes, customer cases, master agreements. Prices, discounts, deviations up to threshold.
Accounting Invoices, accounts, exports. Bookings, payment runs, exports.
Customs Export cases, document packs. Export declaration, certificate of origin.
Leadership All cases, analytics, audit logs. Exceptions, compliance edge cases.
Integration

Your systems stay in place

HEINI works on top of ERP, DMS, file storage and inbox — without rebuilding them. Documents, quotes, orders, data imports and accounting prep all run through the same existing systems.

ERP
DMS
File storage
Inbox

HEINI extends the way you work — it doesn't rebuild it.

IP protection

Patent-protected process (DE/EP)

The underlying process is patent-protected in Germany and Europe. Detailed materials are provided under NDA.

The architecture is designed for auditable logging, role-based approvals and strict source tracking. Built in Germany.

Want to review in depth? We'll walk you through it live.

For security, roles and access reviews we prepare a dedicated session.