Dispatch by phone
30 calls before 10 a.m. — drivers, recipients, carriers. Calls that bring no money.
For freight & logistics
7:15 a.m. Driver Schmidt is stuck in traffic — HEINI already prepared the reschedule.
Dispatch without 30 calls before 10 a.m.
The dispatcher opens the tour board. Five tours, four on schedule. Tour 2: driver Schmidt, 90 minutes late. HEINI suggests: move stop 5, notify recipient Müller. Nothing happens without an OK.
Four freight orders wait for approval. Two are green through all seven compliance stages. One lacks a customs tariff. One waits for recipient confirmation. HEINI shows where it sticks — not only on Friday.
142 eCMR waybills this week — 138 fully prepared. HEINI shows the four with missing data individually. The digital waybill is filled from order and tour data — you sign digitally.
7:45 a.m. Done. What used to mean 30 calls before 10 a.m. is one look and one approval.
HEINI suggests. You decide.
eCMR-compliant6 carriers7-stage complianceServers: Germany Available today
heini · tour board
on schedule
delay
on schedule
5 tours · 4 on schedule · 1 suggestion open
HEINI prepares tours, compliance and eCMR — your judgement stays irreplaceable.
eCMR regulation (EU) 2024/1679 — mandatory from 01.08.2025. Act now and be prepared. HEINI makes it easy.
You know the pressure
30 calls before 10 a.m. Or HEINI.
Compliance per shipment
Dangerous goods, customs, sanctions list — every shipment the same route, every time by hand.
Eight carrier logins
DHL, UPS, DPD, FedEx, GLS, Hermes — every morning eight portals instead of one overview.
Tour board
Tours in real time. Suggestion included.
HEINI sees tours, drivers and delays and suggests what to reschedule — it informs recipients on your okay.
Driver Schmidt 90 min late — move stop 5? Recipient Müller notified.
7-stage check
Nothing slips through.
Every freight order runs through the same seven blocking compliance stages. HEINI fills what it can from your records — you see immediately where something is missing.
4 orders today: 2 green, 1 without customs tariff, 1 waiting on recipient.
eCMR waybill
Digital waybill from order data.
HEINI fills the eCMR from order and tour data, you sign digitally, HEINI transmits.
142 waybills this week — 138 fully prepared.
How your dispatcher morning runs
See tours
All drivers, stops and delays in one board — not on the phone.
Check compliance
Seven stages per shipment — HEINI fills in advance, you approve.
eCMR ready
Waybill from order data — sign digitally and transmit.
In depth
What HEINI takes on in freight.
Tour board
Delays, rescheduling, recipient info — prepared, not improvised.
7-stage compliance
Customs, sanctions, dangerous goods, climate — blocking so nothing slips through.
eCMR filling
Digital waybill from order and tour — ready for August 2025.
Carrier labels
DHL, UPS, DPD, FedEx, GLS, Hermes — shipping labels from the case.
Audit-proof
Every step in the log — also for auditors and audits.
Hosting in Germany
Single-tenant on Hetzner in Falkenstein — operational data in Germany.
Trust
Dispatch stays with you. The paperwork does not.
Single-tenant on Hetzner in Falkenstein. Every step lands in the audit-proof log — the seven compliance stages are blocking so nothing slips through.
Servers: Falkenstein · ISO 270017-stage complianceeCMR-ready
One plan. The full colleague team.
You pick a plan — from €1,290 per month, all AI colleagues included. You pay for tasks done, not for staff licences. Enterprise on request only.
FAQ
What freight companies ask first.
Does HEINI replace my dispatcher?
No. HEINI prepares, the dispatcher decides. The judgement stays with people.
eCMR — what do I do?
HEINI fills the digital waybill from your order data. You just need the carrier contract.
Which carriers are connected?
DHL, UPS, DPD, FedEx, GLS and Hermes — HEINI generates shipping labels from the case today, one click, as PDF to print.
Where is the data?
Operational data on Hetzner servers in Falkenstein, Germany — single-tenant. For AI inference on the SaaS platform, EU sub-processors with US parent companies may apply per the DPA; the marketing website (Umami) has no third-country transfer in normal operation.
See HEINI on your dispatch.
30 minutes on your real tours. No sales pitch — a demonstration.