Resources

Knowledge.
No marketing speak.

SMEs. AI in practice. Plain talk.

Everything that makes your decision easier — from the blog to the FAQ. Written the way a colleague speaks.

01.06. Live since June 2026
94 % of 918 business cases in production
4 plans, all colleagues included
From real sales conversations

Most common questions — answered briefly

What is Heini?

Heini works inside your company's digital back office. He gathers preparatory work that today is scattered across emails, spreadsheets, workarounds and multiple systems. Heini starts at product logic and works upward into operational cases — with an approval-first principle.

Is my data transferred to the USA?

For visits to this marketing website (Umami, Hetzner Falkenstein) there is no third-country transfer in normal operation. For use of the heini.app SaaS platform (especially AI inference) EU-based sub-processors may be used whose parent companies may be in third countries — as listed in the DPA. Your operational data is hosted in Germany, single-tenant.

Is there an audit-proof PDF for the auditor?

Yes. Every action lands in the audit-proof log — with timestamp, rationale and your approval. One click exports a clean PDF for tax audit, financial audit or GDPR reviews. Independently double-checked so nothing can be altered afterwards. More on Compliance & audit.

Can I set per colleague what they may do?

Yes. In HEINI control you toggle per role which tasks a colleague takes on and what they may see. More responsibility only with your approval — if a colleague becomes uncertain, they step themselves back. Details on HEINI control.

What's already included in the HEINI plan?

Instead of stitching together five tools — one layer in which the following work together from day one: product data in one source (PIM, CIM, composite products), a constraint editor in seven views, the Digital Product Passport with a validator before every write, an audit trail with source and rationale, hosting in Germany with a dedicated stack per customer, a tier model with mandatory approval, the x-Bar with voice input, and memory control with visible sources. Add-ons add depth for specific needs — they are not entry. More on the blog: What's in HEINI from day one and on Pricing.

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30 minutes on your real business — no sales pitch, a demonstration.