Pricing

Top team.
Fair price.

You pay for tasks, not for licences.

Four plans, all with the full colleague team. No module pyramid, no hidden fees. Only Enterprise on request.

Tariffs

Top team. Fair price.

Four tariffs, all with the full colleague team. You pay for tasks done, not for staff licences. Only Enterprise on request.

Basic

1,290
/ month net
  • 5,000 actions / month
  • Entry · single site
  • Accounting · sales · shop basics
  • Susi conversations unlimited
  • DATEV export included
Choose plan →

Operations

5,990
/ month net
  • 60,000 actions / month
  • Operations · multi-ERP & production
  • Multi-ERP · BOM · OPC-UA
  • Federation prep
  • Quarterly audit
Choose plan →

Enterprise

from 12,900
/ month net
  • 150,000 actions / month
  • Group · multi-site
  • SSO · SLA (Annex D) · DPA
  • Custom adapters · federation
  • Dedicated CSM
Contact us →

All prices net. Source: pricing.heini.app — as of 01.06.2026.

FAQ

What counts towards billing.

What is an action?

An action occurs when a colleague actually does something: prepare a booking, create a quote, place an order. Conversations with Susi are unlimited and free.

Why pay per task instead of per user?

Because you pay for results, not seats. Your team grows without the software cost growing with it.

Which colleagues are in the plan?

All of them. No module pyramid — every plan includes the full colleague team, PIM and HeiniBar included. Plans differ in action volume and feature depth.

Can I cancel monthly?

Yes. No minimum term, no setup fee. Your data stays in your ERP if you stop.

What does Enterprise cost?

On request — scope depends on sites, adapters and SLA. We clarify your requirements in the demo.

Is there a trial?

No self-service trial. Susi answers your questions for free in the browser; the full HEINI comes with a plan. We set up your start personally in a 30-minute demo.

Which plan fits? Susi tells you.

30 minutes on your real business — no sales pitch, a demonstration.