An invoice arrives. HEINI checks it against the order and the goods receipt on his own: "3 line items match. Shall I prepare it for payment?"
Waiting for your approval Why HEINI
The colleague who understands your business — and decides nothing without you.
Because HEINI knows every product down to the last screw — from purchasing to the invoice.
Your data in Germany (Falkenstein) · Nothing happens without your approval.
AccountingShopWarehouseTillMailSpreadsheetsLegacy system And the interface between all of it — is you.
Seven programs. Seven logins. Seven versions of the truth.
You re-type what one program knows and the other does not.
You cross-check which number is currently right.
You chase what got lost along the way.
HEINI is built differently.
HEINI knows who supplies it — and how reliably.
He knows the purchase price — not just the sales price.
He knows which assembly it sits in.
He knows where it is stored — and how many are left.
He knows what customs require when it crosses a border.
And the shop copy? Comes from the same data.
Seven programs each know a seventh. HEINI knows the connection.
Only possible because everything is connected.
Three moments no bolted-together system can deliver.
The same product data, four results: shop page filled · customs tariff suggested · product passport created · reorder prepared.
Waiting for your approvalOne question across the business: "What did customer X's order really earn us?" — answered with purchasing, freight and payment terms.
From your numbers — with sourceAnd still: HEINI decides nothing without you.
Your data in Germany (Falkenstein) · Nothing happens without your approval.
For procurement & IT: one data foundation instead of integration patchwork, operated in Germany, DPA, tamper-proof audit trail → Trust Center
Learning you can see
What HEINI learns from your approvals is visible — not a black box. Every approval, every correction makes the 28 colleagues smarter; what HEINI remembers you can read back — with origin — and change or delete any time.
- Learned rulesRecurring decisions become a rule — 0 actions next time, if you want it that way.
- Origin on every piece of knowledgeFrom your note · team files · company knowledge · general.
- Doc upload & OCRPDF, scan, photo — HEINI reads along and files it with the right case.
The fair comparison
The only fair comparison is not one of the chat assistants — it is SAP Joule. And Joule has a different job description.
- HEINI vs. SAP Joule Joule is the right answer for enterprises with an SAP stack. HEINI covers inbox to shipping for businesses without an SAP mandate.
- HEINI vs. classic PIM One product truth, four outputs — not PIM and feed and CPQ apart.
- Why HEINI thinks differently Thematic comparison — without disparaging individual vendors.
What HEINI deliberately is not
Honest Mittelstand, not a universal enterprise system. You fill these gaps via connections — or they stay deliberately open:
- No deep HR administrationPayroll, staffing plans, personnel files are better served by specialist tools.
- No big marketing campaign funnelNewsletter journeys, A/B tests, social media planning are not our field.
- No detailed project managementGantt charts and resource planning across project tracks are not what we do.
Frequently asked questions
- Does HEINI name competitors?
- On comparison pages yes — complementary and with source footnotes. In the product UI thematically.
- What happens to my memory if I cancel?
- GDPR Art. 17 — cryptographically deleted on request. Data location Germany.
- Is this a chat window?
- No. Susi and 28 specialist colleagues work in your business — you approve before anything important happens.
Note: comparisons objective and verifiable. Complementary positioning — no disparagement. DH legal review before go-live.