Inbox · hero story

7:30 a.m. One window — not seven apps. And the office team hasn’t fetched coffee yet.

Seven channels. One sorted inbox.

Overnight, HEINI prepared the groundwork. Three email drafts are ready, one incoming invoice is pre-entered, a WhatsApp enquiry is assigned to the right case. Nothing sent. Nothing booked. Everything waits for an OK.

The office team taps Approve on the first draft — the mail goes out. On the second they change one sentence. They put the third back: “I’ll do that myself.” HEINI notes it.

One invoice looks odd. She taps “Why?” — three lines in plain language: what HEINI did, why, where the figure comes from. Clear. Approved.

7:45 a.m. Done. What used to eat the first hour is finished before the coffee goes cold.

HEINI does the groundwork. You decide.

7 channelsSorted by typeAppointment + attachmentTwo-way sync Available today

HEINI puts emails, receipts and messages from seven channels in front of you for approval — nothing important happens without your OK.

How HEINI runs your inbox
01

Listen everywhere

Email, Gmail, Google Chat, WhatsApp, Telegram, Slack and Signal — every message gets one entry.

02

Recognise what it is

Enquiry, order, complaint or service — HEINI sorts and suggests the reply.

03

Prepare the next step

Quote, order or case — with attachment and appointment if needed. You approve.

In depth

The inbox in depth.

Seven channels, one inbox

Everything in the one inbox you open in the morning — not seven apps.

Reads along and suggests

HEINI thinks with you: recognises type, pre-sorts and puts the right reply up for approval.

Attachments and invites

PDFs and images sit on the case. Appointment invites are prepared — only sent after your OK.

Two-way sync

What happens in HEINI stays aligned with your channel — no double work.

The full path

New contact? HEINI lays out the flow — create customer, prepare quote. Approve step by step.

Duplicates caught

A message that arrived twice does not land on your desk again.

Trust

Prepared, not decided.

HEINI pre-sorts and prepares — the decision stays with you. Anything that needs approval goes to the approval folder. Every step is in the audit-proof log, with source.

You decideApproval folderIn the log
Common questions
Which channels does HEINI read?

Email, Gmail, Google Chat, WhatsApp, Telegram, Slack and Signal.

Does HEINI reply on its own?

Only when it is confident and approval-free. Everything important goes to you for approval.

Do attachments and appointments go with it?

Yes — both only go out after your approval.

What about duplicate messages?

HEINI recognises the duplicate — the second does not land on your desk again.

See your inbox sorted.

30 minutes on your real channels — not a sales call, a demonstration.