Listen everywhere
Email, Gmail, Google Chat, WhatsApp, Telegram, Slack and Signal — every message gets one entry.
Seven channels. One sorted inbox.
Overnight, HEINI prepared the groundwork. Three email drafts are ready, one incoming invoice is pre-entered, a WhatsApp enquiry is assigned to the right case. Nothing sent. Nothing booked. Everything waits for an OK.
The office team taps Approve on the first draft — the mail goes out. On the second they change one sentence. They put the third back: “I’ll do that myself.” HEINI notes it.
One invoice looks odd. She taps “Why?” — three lines in plain language: what HEINI did, why, where the figure comes from. Clear. Approved.
7:45 a.m. Done. What used to eat the first hour is finished before the coffee goes cold.
HEINI does the groundwork. You decide.
HEINI puts emails, receipts and messages from seven channels in front of you for approval — nothing important happens without your OK.
Email, Gmail, Google Chat, WhatsApp, Telegram, Slack and Signal — every message gets one entry.
Enquiry, order, complaint or service — HEINI sorts and suggests the reply.
Quote, order or case — with attachment and appointment if needed. You approve.
Everything in the one inbox you open in the morning — not seven apps.
HEINI thinks with you: recognises type, pre-sorts and puts the right reply up for approval.
PDFs and images sit on the case. Appointment invites are prepared — only sent after your OK.
What happens in HEINI stays aligned with your channel — no double work.
New contact? HEINI lays out the flow — create customer, prepare quote. Approve step by step.
A message that arrived twice does not land on your desk again.
HEINI pre-sorts and prepares — the decision stays with you. Anything that needs approval goes to the approval folder. Every step is in the audit-proof log, with source.
Email, Gmail, Google Chat, WhatsApp, Telegram, Slack and Signal.
Only when it is confident and approval-free. Everything important goes to you for approval.
Yes — both only go out after your approval.
HEINI recognises the duplicate — the second does not land on your desk again.
30 minutes on your real channels — not a sales call, a demonstration.