Notice. Suggest. You approve. Done.
You no longer operate a tool. You work with HEINI like an experienced colleague — it knows your products, your customers, your rules. Here is what that looks like, across four real cases.
Invoice, order, new customer or product upkeep — HEINI handles every case the same way. You keep your hand on it at every step.
It keeps an eye on the whole business and spots on its own what is due — across every channel.
Instead of merely flagging, it puts a ready-made suggestion in front of you — always as a question: “Shall I …?”
One tick. You decide — accept, change or decline. Nothing happens behind your back.
On your okay it actually carries the step out — cleanly, in the right place, traceable.
HEINI prepares and asks — deciding and triggering stay with you. Nothing important happens without your tick.
Each example shows the same path: what HEINI spots, what it asks you, what you do — and what stands there in the end.
An enquiry arrives from someone who isn’t in your records yet.
This is a new customer — shall I create them and link them straight to this enquiry?
You tap “Create”.
The customer sits cleanly in your records, with all the details, attached to the case. You type nothing twice.
You hand HEINI your shipping list — a PDF is fine.
I’ve recognised your shipping rule. Shall I create it and apply it to all matching items?
You approve the rule.
From now on every quote shows the real shipping price — no “on request”, no looking up. Set up once, for many items.
A quote is prepared, the customer hesitates on price.
Within the room you’ve given me I can offer 5 % off — shall I put that in the quote?
You say “yes”.
The quote goes out with the discount — inside the range you set. Anything beyond that, HEINI checks with you first.
Your supplier’s order confirmation comes in.
The confirmation differs on price (target €12.40 / actual €13.10) — your margin drops below it. Shall I renegotiate or approve anyway?
You decide: renegotiate.
You see the discrepancy at once — instead of finding it later in the invoice. If everything fits, HEINI simply asks: “Accept?”
The same item shows different details in two programs.
The data differs here — which side should win?
You pick the right side.
HEINI keeps both sides together — and never overwrites in secret. Maintain once, consistent everywhere. It can even set your program up for you from the start.
Then we’ll show you on a real case from your own business — not on a demo playground.
Others sell you a program you have to operate. We give you a colleague who runs it — and brings the tools along.
Advise, sell, order, invoice, ship, maintain products, sort receipts — HEINI covers the whole working day. Whatever technology that takes, it brings along. You never see it.
No click jungle, no quarter-long roll-out. You talk to HEINI in plain language — and it explains every step back the same way.
HEINI starts carefully, asks a lot — and takes on more only when you trust it with more. If it grows unsure, it steps back on its own.
Every step is on the record — audit-proof, even years later for the tax inspector. Ask “Why?” and HEINI answers in plain words.
No. HEINI prepares and asks — deciding and triggering always stay with you. Every step waits for your tick. If HEINI grows unsure, it steps back and brings the matter to you.
HEINI never overwrites in secret. When it finds a difference it asks: “The data differs — which side should win?” You choose, and HEINI keeps both sides together afterwards.
In plain language — “this rule for this product group, that one for that manufacturer”. You can also hand it your shipping table as a document; it builds the rule from that and suggests it for your approval.
Yes. Ask “Why?” and HEINI explains every suggestion in plain words — no black box. And every approved step stays on the record, audit-proof.
No. You don’t operate a tool, you talk to a colleague. The tooling HEINI needs in the background it sets up itself — you never see it.
In Germany. No sharing with third parties. Every action is logged and traceable.
30 minutes — no sales pitch, a walkthrough on your data.