HEINI · Meet HEINI
HEINI keeps your business in mind — so work moves forward.
HEINI connects company memory, SUSI, specialist colleagues, consistency and human approval. Not as separate agents, but as one operational colleague.
A customer request can become a reviewed quote, order, delivery and accounting handoff without starting over at every boundary.
- Company memory
- SUSI
- Specialist colleagues
- Consistency
- Your go-ahead
Product preview · one operational case
The case changes stations. It does not lose its memory.
Request, confirmed knowledge, product truth, availability and the open decision remain connected.
Prepare Bergmann's quote for 18 custom gates and check delivery.
Nothing has been sent or changed yet.
- Company memoryNo partial delivery
- Product colleagueCustom dimension checked
- Logistics colleagueDate still open
The drawing says 2,480 mm; the catalogue says 2,500 mm.
Quote, alternative and operational consequence are presented together.
Nothing has been sent or changed yet.
What HEINI takes off your desk
Why he keeps the business in mind.
- 01
Knowledge keeps working
Confirmed customer preferences and decisions return in the next relevant case — with source and scope.
Company memory→ - 02
Work reaches the right colleague
SUSI understands the input, asks for missing details and routes the same case to sales, product, logistics or accounting.
Meet SUSI→ - 03
Contradictions become decisions
HEINI reconciles product, price, stock and date. Differences stay visible instead of being silently overwritten.
How HEINI works→
How the work moves forward
One input. Five controlled movements.
Request, confirmed knowledge, product truth, availability and the open decision remain connected.
- 01
Receive
Mail, speech, document, shop request or system event becomes one operational case.
- 02
Remember
HEINI adds confirmed customer knowledge, prior decisions, roles and sources.
- 03
Prepare in parallel
Specialist colleagues work on sales, product, logistics and finance without losing the thread.
- 04
Return the decision
Result, open question and operational consequence come back in one clear proposal.
What is already included
What the same colleague can carry.
03Keep the books ready
Documents, matching, open items, VAT preparation and DATEV handoff — never tax advice.
Accounting↗05Build visibility
Website, shop and campaigns use approved product truth instead of separate copy.
Visibility↗
Trust · human decision
HEINI can prepare a lot. He cannot take your responsibility.
Every relevant step shows source, uncertainty, responsible role and intended consequence. Sending, posting, publishing or paying happens within your approvals.
- Source visible
- Open question visible
- Responsible role
- Decision record
- Your go-ahead
- Consistency
- The drawing says 2,480 mm; the catalogue says 2,500 mm.
- Team lead
- Quote, alternative and operational consequence are presented together.
FAQ
The product in plain language.
Is HEINI a collection of agents?
No. Specialist colleagues share company memory, consistency, routing, roles, approvals and one operational case. That shared context is the product.
Does HEINI replace my ERP?
Not necessarily. HEINI can connect existing systems. If wanted, Odoo can be delivered fully configured. Scope depends on your sources and adapters.
Does HEINI make decisions autonomously?
HEINI prepares within defined boundaries. Binding or critical consequences remain tied to your roles and approvals.
Your business. Your case.
Bring one case. See the whole colleague.
In 30 minutes, we move from input through memory and specialists to the decision that remains yours.
See HEINI on your own case