Work story · illustrative case
Your best knowledge doesn’t leave with them.
When a colleague leaves, what they knew stays.
Illustrative story. Workflows, connections and scope are agreed for your business.
Supplier terms, regular customers’ quirks, standard replies — the knowledge that usually walks out when someone resigns.
HEINI keeps what matters in mind and files the rest. On every answer you see where it came from. Others learn from your data — HEINI learns your company and keeps it to itself.
In Germany. For you alone.
What does your business need?
Together we review data sources, required access and who is responsible for the result. An accepted workflow establishes the effect in your business.