Nine steps with Susi

Set up Heini?
Grab a coffee.

Nine core steps — extras only when your business needs them.

Susi walks you through step by step: company, connections, team, products, voice, approvals — until your colleagues are live. No workshop, no IT department. I save automatically — you can pause any time.

Two moments · real app

First conversation. Then the centerpiece.

Nine core steps always run. In step 4, HEINI merges your product sources — proprietary process, not an integration project.

  1. 1 Start
  2. Coffee break
  3. 4 Merge products
Tenant onboarding step 1 — welcome and company with Susi
Step 1 Welcome & company Core
You
You answer in plain language
Susi
Susi asks company, industry, team
Outcome
Basics set — no form marathon
Tenant onboarding centerpiece — merge products from ERP, shop and PIM
Step 4 Merge products Centerpiece
You
Review 7 cases — when Susi is uncertain
Susi
312 items merged — proprietary process
Outcome
One catalog from ERP, shop and PIM
  • 312 merged
  • 7 to review
  • 0 lost
The nine core steps

What Susi walks you through.

Step 4 is the centerpiece: merge products from ERP, shop and PIM — proprietary process. Extra steps such as ERP data migration only when your business needs them.

  1. 01

    Welcome & company

    Company data, industry, team size — Susi sets the foundation.

  2. 02

    Connections

    ERP, shop, accounting, email — OAuth or vault, with your approval.

  3. 03

    Team & roles

    Directory sign-in, role mapping, seats — who sees and approves what.

  4. 04

    Merge products

    Centerpiece: ERP, shop and PIM into one catalog — proprietary process. Susi merges, you only review uncertain cases.

  5. 05

    Web presence

    Shops, domains, sales advisor — when your setup needs it.

  6. 06

    Brand voice & tone

    Address and tone for all colleagues — set once, consistent everywhere.

  7. 07

    Business rules & approvals

    What HEINI may prepare — approval-first in plain language, not in code.

  8. 08

    Where may HEINI assist?

    Configure assistance — prepare yes, deciding stays with you.

  9. 09

    Finish

    Colleagues live, first suggestions in the approval inbox — you are in.

Instead of six weeks of introduction project: one coffee break — and your new colleagues are here. No IT department, no setup fee.

Trust

You start — HEINI stays traceable.

Single-tenant on Hetzner in Falkenstein, own encryption per account. What HEINI prepares, you approve. Every step in the audit-proof log.

Servers: Falkenstein Approval-first No IT project

Susi is waiting.

See the onboarding live — 30 minutes, on your real business.