HEINI · Work that moves forward
Google Chat stays your system. The next step becomes reviewable.
Which data may HEINI use from Google Chat? Which change needs approval? We assess this on one concrete workflow.
See HEINI on your own case See the example ↓Your system in the workflow
Google Chat stays your system. The next step becomes reviewable.
Which data may HEINI use from Google Chat? Which change needs approval? We assess this on one concrete workflow.
A customer enquiry contains an attachment and an open delivery question.
Nothing has been sent or changed yet.
- Google ChatRequired data and provenance
- PermissionVerify read and write permissions separately
- Confirm the resultVerify the result in the authoritative system
An entry in the integration catalog does not prove an active customer connection. Scope, provider approval and failure handling must be verified before use.
Message, attachment and owner are connected into a reply draft.
Nothing has been sent or changed yet.
Opens a draft in the existing Bar. Nothing is sent until you send it.
What HEINI takes off your desk
What HEINI takes off your desk
- 01
Google Chat
Required data and provenance
- 02
Permission
Verify read and write permissions separately
- 03
Confirm the result
Verify the result in the authoritative system
Explore the workflow and further possibilities
How the work moves forward
How the work moves forward
Which data may HEINI use from Google Chat? Which change needs approval? We assess this on one concrete workflow.
- 01
Incoming · 08:13
A customer enquiry contains an attachment and an open delivery question.
- 02
Open
An entry in the integration catalog does not prove an active customer connection. Scope, provider approval and failure handling must be verified before use.
- 03
Prepared
Message, attachment and owner are connected into a reply draft.
What is already included
What is already included
01Google Chat
Required data and provenance
02Permission
Verify read and write permissions separately
03Confirm the result
Verify the result in the authoritative system
Trust · human decision
Shorter response time. No blind sending.
HEINI removes search and routing work. Content, edits and sending remain with you.
Security facts- Open
- An entry in the integration catalog does not prove an active customer connection. Scope, provider approval and failure handling must be verified before use.
- Prepared
- Message, attachment and owner are connected into a reply draft.
Your business. Your case.
Shorter response time. No blind sending.
An entry in the integration catalog does not prove an active customer connection. Scope, provider approval and failure handling must be verified before use.