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HEINI · Work that moves forward

Salesforce stays your system. The next step becomes reviewable.

Which data may HEINI use from Salesforce? Which change needs approval? We assess this on one concrete workflow.

See HEINI on your own case See the example ↓

Your system in the workflow

Salesforce stays your system. The next step becomes reviewable.

Which data may HEINI use from Salesforce? Which change needs approval? We assess this on one concrete workflow.

HEINI Illustrated example workflow
Illustration · example workflow: One enquiry. A shared context.
Illustration · example workflow: One enquiry. A shared context.
Guided example · example data Connected
New contact

A new enquiry needs the existing customer history.

Nothing has been sent or changed yet.

Opens a draft in the existing Bar. Nothing is sent until you send it.

What HEINI takes off your desk

What HEINI takes off your desk

  1. 01

    Salesforce

    Required data and provenance

  2. 02

    Permission

    Verify read and write permissions separately

  3. 03

    Confirm the result

    Verify the result in the authoritative system

Explore the workflow and further possibilities

How the work moves forward

How the work moves forward

Which data may HEINI use from Salesforce? Which change needs approval? We assess this on one concrete workflow.

  1. 01

    New contact

    A new enquiry needs the existing customer history.

  2. 02

    Open

    An entry in the integration catalog does not prove an active customer connection. Scope, provider approval and failure handling must be verified before use.

  3. 03

    Next contact

    Confirmed preferences, open promises and the next contact are connected.

What is already included

What is already included

01Salesforce

Required data and provenance

02Permission

Verify read and write permissions separately

03Confirm the result

Verify the result in the authoritative system

Trust · human decision

The relationship stays personal. The knowledge stays operational.

HEINI carries confirmed context forward. Your team decides how to speak with the customer.

Security facts
Prepared product state Approve clarification
Open
An entry in the integration catalog does not prove an active customer connection. Scope, provider approval and failure handling must be verified before use.
Next contact
Confirmed preferences, open promises and the next contact are connected.
Nothing has been sent or changed yet.

Your business. Your case.

The relationship stays personal. The knowledge stays operational.

An entry in the integration catalog does not prove an active customer connection. Scope, provider approval and failure handling must be verified before use.